Virtual assistants and intelligent speech interfaces. Insurance companies look to the future, embracing the new opportunities offered by IoT, smart devices and smart apps. Tools that will completely revolutionize the customer experience in the coming years.
The insurance market is the sector that is facing the digital revolution in the most disruptive way: the consumer habits have changed, new technologies have led to the convergence of traditional and new media, supplying and monitoring insurance projects must increasingly meet reliability, efficiency, speed and simplicity criteria.
For many, the concept of a “smart home” is a futuristic, and perhaps even frivolous, offering where lights shut off automatically once we fall asleep, thermostats are controlled from your phone and security cameras can show you what’s going on in your home from thousands of miles away.
Celent, a division of Oliver Wyman, has awarded RGI, an independent software vendor leader in Europe in the design, development and delivery of core systems to Insurers, with the XCelent Customer Base award for its PASS_Insurance platform.
In today’s hyper-connected world, the major difficulty is to predict changes in the behavior of the target. In recent years the biggest impact has been caused by mobile technologies that have radically changed consumer attitudes, fragmenting the costumer journey into micro-moments.
Evolutions on compliance and business innovation to enable a smarter approach to insurance business.
The new release enables Insurers to best exploit the market opportunities and its changes
The car insurance industry has seen some drastic changes thanks to new technological innovations. Read on to find out how these changes will affect you.
Insurance executives who wonder if artificial intelligence should be a top priority for their company might want to consider the following:
Blockchain is still evolving, lacking in the basic enterprise technology adoption hygiene that is needed to build real use cases.
